Monday, July 23, 2012

Visit The New!

Have you seen the new look to 

We've kept your favorite parts of our site, while streamlining steps making browsing and ordering faster and more efficient for you.

The Same: Same well-organized categories on the left.

Improved: New “Fly-out” feature, giving you the option to view the names of the sub-categories, or to click onto each group the way you did before.

The Same:  All of the features previously offered are still on the pages, such as the ordering buttons, detailed description, images and links to alternate images. None of that has changed.

Improved: The image and ordering buttons are side-by-side to make it easier to order the items you already know you want.
Social Media icons have been added so you can share the joy with others.
“Ask a Question…” has been added, so you can send us a request for more information about that product from that page. We respond throughout the day during the week and once per day on the weekend.
Helpful tabs have been added to the bottom of the page so you can see what else people have bought, view any related items, read product feedback from other consumers, etc. 

We have gone from a 3 column to a 2 column format.  Our most popular categories will appear along the top of the site, but you still have our full list of categories down the left side.

Improved:  The Sign In and Registration options are now at the top of the page.
            The Shopping Bag will keep tab of your total items/yardage.  Click it and you will see the contents without leaving your current page. Need to change something? Click "View Cart" and make your adjustments there.

Improved: All steps are on one page, from address verification to shipping options to payment options.
-       You can enter several addresses into your address book if you are a snowbird, dressmaker, designer, or shop for others.
-       If you are new to the site, fill in the Address column
    and click "Apply" to view the correct shipping rates
    and to complete your order. 
-   You can create an account from the checkout page
    so your address information is securely stored, or you
    can checkout without storing this information.
-       The Free In-Store Pick Up Service information has been added to this page to help our local Chicagoland customers pre-shop on-line.
-   International Orders: click here for more information.

My Account
Improved: Helpful Tabs let you quickly navigate through your account, including Address Book, Order History, Wish List, and Bonus Points. 

Tips for Check-out: If paying by credit card, new federal regulations prevent us from taking payment on the checkout page, so click “Credit Card”, then click to accept the “Terms & Conditions” and click “Submit Order”. You will be taken to the secure payment gateway to safely enter your credit card information. This is not stored on our site.

Tips for signing in to your existing account:  
We now require you to login with an email address instead of your previous username.  Your password has not changed. If you have trouble logging in, please call 800-433-4313 weekdays from 9:00-5:00 central and Customer Service will reset your password. If Customer Service is closed, you can use the Contact Us form, and someone will reset your password and email you the steps for logging in with the new password.    

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